Our Policies
Satisfaction Guaranteed
We are so sure that you will be satisfied with our classes that we guarantee it! If you are not satisfied with a program, please request a refund anytime, up to ten days after the class ends. We will be happy to refund your class fee.
Allergies
Children with life-threatening allergies may be at risk of a serious allergic reaction while participating in a Park District program due to contact with, or ingestion of the allergen. The Oswegoland Park District cannot guarantee an allergen free environment, but with the cooperation of parents we can create a safer environment and be better prepared to handle emergencies. The Park District will make reasonable, feasible, and practical accommodations to allow children with life-threatening allergies to participate in our programs. We recommend that the parent or guardian reads our policy in full and provides the Park District with all information, authorization, and waiver/release forms prior to registering a child with a life-threatening allergy. It is also recommended that a registration for anyone with a life-threatening allergy be completed in person rather than online or by phone.
Download the Policy for Enrolling a Child with Severe Allergies, Authorization to Administer Medication, Authorization for Treatment, and Release and Waiver of Liability.
You may request a packet with the policy and forms included by calling 630.554.1010, or pick up a packet at any Park District office. Questions or concerns regarding the allergy policy may be directed to scampbell@oswegolandpd.org.
Photo/Video Authorization
The Oswegoland Park District photographs programs and special events to be used in program guides, flyers, on the website, etc. Signing the program registration waiver authorizes the Park District to use the images. If there is a photograph that you would like a copy of, contact the Park District, and when possible, we will provide you with a copy.
Code of Conduct
It is the responsibility of the Park District staff to provide each program participant an environment that is safe and secure, therefore, every participant is expected to treat the other participants and Park District staff, volunteers, equipment and facilities with respect. View code of conduct.
Insurance
Participants in Oswegoland Park District activities are not covered by any health or accident insurance. Please be sure that your personal or family insurance policy is adequate for your needs.
School District Acknowledgement
We thank the board and staff of School District 308 for allowing us to use their facilities for some of our programs. For more information about School District 308 visit their web site at www.oswego308.org.